Frequently Asked Questions
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Can I see physical samples of my chosen invitations before placing an order?
Absolutely! You can order physical samples of ALL of the invitations on our website, and have them delivered straight to your doorstep!
If you then proceed to place a full order with us, we will refund you up to 5 samples (£5.00) via a discount code that will be emailed to you after you place your initial sample order.
Can I see a sample of the envelopes provided?
A sample of our standard envelope will be included at no additional cost.
Do you have samples of all of your accessory cards?
Unfortunately, we only have a limited range of physical samples of our laser cut/foiled accessory cards available. This restriction is due to our extremely large variety of colours and designs for accessory cards. However, a free example of a digitally printed RSVP & Wishing Well Card will be included with your sample order.
Can my physical samples be personalised?
Unfortunately all of our samples are pre-printed due to the set-up costs and processes that are involved with creating a customised physical invitation. We also have our samples pre-printed so that we can have them posted out to you as fast as possible. The pre-printed samples will still showcase the outstanding paper and print quality that your customised invitation would also exhibit.
How much does it cost to purchase samples?
Our samples cost just £1.00 each, we then refund up to 5 samples (£5.00) when you place your full order with us.
This refund will be via a discount code, emailed to you after you place your sample order.
For sample orders the shipping cost is £1.00 for regular shipping.
Sample Order - Shipped via Regular Post (non-trackable)
Mainland UK (5 - 7 business days)
Ireland (7 - 9 business days)
Is there a limit to how many samples I can purchase?
You may order as many different samples as you desire, however as previously mentioned we will only refund up to 5 samples. Please note that we only allow our customers to order 2 samples per design.
Will I receive a physical sample of my purchased invitation before its printed?
Due to set-up costs and timeframes, we unfortunately cannot supply you with a physical sample of your customised invitation; however, you will always be sent a digital proof of your invitation that will look like a photograph of your chosen invitation, but with all of your wording and information. You can then make any edit requests if required, knowing that nothing will be printed until you make your final approval.
Please note: our designers allow for 3 rounds of edit requests before you will incur any additional fees.