What’s included in the complimentary sample pack?

Our complimentary sample pack includes a carefully curated selection of our signature paper stocks, bestselling invitation designs, most popular print finishes such as foil stamping, and premium embellishments. It’s the perfect starting point for couples who are beginning their stationery journey. To request your complimentary sample pack, simply visit our Sample Pack Request page.

How can I receive samples tailored to my preferences?

Unlike mass-market sample services, we offer a personalised consultation approach. Simply book a phone or video appointment with one of our design specialists who will discuss your wedding vision, style preferences, and budget considerations. Following this conversation, your designer will hand-select the most relevant samples for your specific celebration, ensuring you receive options perfectly aligned with your aesthetic rather than generic selections. This bespoke approach ensures every sample you receive is a potential match for your unique celebration.

Do sample packs include matching accessory cards?

Yes, we include coordinating elements such as RSVP and Wishing Well cards with your selected invitation samples. These provide an excellent reference for dimensions, paper quality, and print finishes. When you work with your dedicated designer, they’ll ensure complete style consistency across your entire stationery suite, perfectly matching all elements from your main invitation to the smallest details.

What is the investment range for Adorn invitations?  

Our invitations range from £1.80 to £35.00 per piece, depending on the materials, printing  techniques, and level of customisation. This wide range ensures options for various budget  considerations while maintaining our commitment to exceptional quality. We’re happy to  discuss your specific requirements and provide tailored recommendations across different  price points—from our accessible semi-custom collection to fully bespoke luxury creations.  

How can I view pricing for specific designs?  

Simply select your preferred invitation style on our website and adjust the quantity to display  the base price. This reflects the cost of the main invitation only; matching cards and  embellishments are priced separately. For a comprehensive quote including all elements of  your stationery suite, we recommend booking a consultation with one of our design  specialists, or feel free to send us an email outlining your design preferences for a quote with suggestions. 

Are all elements shown in the product photographs included in the listed price? 

Some styling props are shown for inspirational purposes only. Each product description  clearly indicates what’s included in the base price. All additional elements—from envelope  liners to wax seals—can be purchased separately. For a complete package quotation  including all desired elements, please contact our client services team.  

Do the prices include matching cards like RSVPs and details cards?  

Complementary cards such as RSVPs, Wishing Well cards, and other enclosures are priced  separately. These can be viewed and added from the available options beneath each invitation  listing. This à la carte approach allows you to create a completely customised suite that  perfectly aligns with your needs and budget.  

Do you offer stationery packages?  

Absolutely. For a bespoke package tailored to your specific requirements and budget, simply  request a consultation through our website or email us at info@adorninvitations.co.uk.  Our design specialists will curate options that provide exceptional value while maintaining the luxury quality Adorn is known for.  

Do you offer a price beat guarantee?  

Yes—we will beat any like-for-like quote on foil stamping, letterpress, embossing, acrylic, mirror, and hardcover invitations. Simply provide us with a formal quotation from another  supplier using identical materials and production techniques, and we’ll not only match but  improve upon their pricing. This reflects our commitment to providing unparalleled value  without compromising on quality.  

Can you customise existing designs and text?

All personalised elements—including wording, typography, layout, and colour schemes—are completely customisable. Each order is assigned a dedicated designer who will work with you to perfect every detail until you’re absolutely delighted with the result.

Can you create completely bespoke designs?

Most definitely. Our design capabilities extend far beyond the collections showcased on our website. From custom monograms to illustrated venue portraits, bespoke patterns to family crests—our award-winning designers can translate virtually any vision into exceptional stationery. For completely custom creations, we recommend submitting an enquiry through our Custom Design Consultation page.

Can I provide reference materials or inspiration images?

Absolutely. We welcome inspiration from any source—whether it’s another invitation style you’ve admired, elements from your venue, details from your dress, or motifs that hold personal significance. Our designers will discuss which techniques would best achieve the desired effect and guide you toward options that align with both your aesthetic vision and practical considerations.

Can you recreate or adapt a design similar to one I’ve seen elsewhere?

Yes, our professional designers can interpret reference materials and create something in a similar style while ensuring it remains unique to your celebration. We’ll discuss which elements resonate with you and suggest approaches that capture the essence of your inspiration while adding distinctive touches that make it exclusively yours.

Can you create custom stationery items not shown on your website?

Absolutely. Our capabilities extend to virtually any stationery item on any material—from premium papers to cotton, acrylic, mirror, velvet, and beyond. If you can envision it, our team can likely create it. Please contact us with your specific requirements for a bespoke quotation.

Can you create wedding day stationery to match our invitations?

Yes, we specialise in creating cohesive stationery journeys from save-the-dates through to thank you cards. Once your invitation design is established, we can extend those design elements to create perfectly coordinated menus, place cards, table numbers, welcome signs, seating plans, and any other stationery elements required for your celebration.

How do I place an order with Adorn?

You can order through our website or by contacting our client services team directly with your requirements. For website orders, simply select your preferred design and quantity, then proceed through our guided personalisation process. For a more consultative approach, our team can create a bespoke package based on your specific needs. Either way, you’ll work with a dedicated designer who will guide you through the entire process from concept to delivery.

Is online ordering required?

Not at all. While our website offers a convenient ordering platform, many clients prefer a more personalised or guided approach. You’re welcome to contact us via phone or email or online form to provide your requirements. We’ll still utilise our digital proofing system for your convenience, allowing you to track your order and review designs remotely.

What is the complete ordering process?

After placing your order, you’ll receive your initial digital proof within 1-2 business days. You’ll then have the opportunity to request revisions until you’re completely satisfied with the design. The duration of this proofing stage varies depending on the complexity of your design and the number of revisions requested, with each round typically taking 1-2 business days to complete. Once you’ve approved your final proof, production begins according to the estimated timeline for your chosen printing technique.

What information do I need to provide when ordering?

When personalising your order, you’ll need to provide your event details, preferred wording, and any style preferences. Our system will guide you through this process, offering sample wording and font suggestions to help inspire your choices. For elements like guest addressing or custom illustrations, you can either upload files during ordering or provide them later to your designer. We encourage you to include any specific instructions or requests in the comments section to ensure your designer understands your vision completely.

Is payment required upfront?

We can begin the design process with a deposit, though full payment is required before production commences. If you’d prefer to see your designs before completing payment, please contact our design team to arrange this. We’re happy to accommodate various payment schedules to suit your needs.

What is the minimum order quantity?

Our minimum order quantity ranges from 20 to 50 invitations depending on the design and printing technique. This reflects the substantial setup involved in premium printing processes. We always recommend ordering 10-15% extra invitations to account for last-minute guest list additions and to keep as keepsakes.

How can I order additional invitations after my initial order?

Additional invitations can be ordered as a new production run. Simply contact our design team or place a new order through our website, referencing your previous order number. While we maintain digital files of your approved designs, please note that each new production run requires complete setup, so pricing for smaller quantities may differ from your original order.

Why haven’t I received my digital proof?

You should receive an email notification when your initial proofs are uploaded to your account, typically within 1-2 business days of order placement. If you haven’t received this notification, please check your spam folder. For orders paid via bank transfer, please allow additional time for payment clearing. If you haven’t received notification after 2 business days, please contact our client services team for assistance.

What paper options do you offer?

Our curated collection includes our signature Italian-imported ivory that combines warmth with exceptional print receptivity, textured artisan papers with subtle dimensional character, premium 100% cotton stock with its distinctive soft feel, and over 60 coloured papers from world-renowned paper mills. Each option brings different tactile and visual qualities that complement various printing techniques.

What other materials do you work with?

Beyond traditional papers, our material library includes translucent vellum, crystal-clear and frosted acrylics, reflective mirrors in metallic finishes, plush velvet, handcrafted hardcover book materials, and artisanal deckled-edge cotton rag paper. Each material creates a distinctive sensory experience and aesthetic impact.

How do I decide which paper or material is best for my design?

Your dedicated designer will guide you through material selection based on your aesthetic preferences, printing techniques, and practical considerations. Our complimentary sample pack provides tangible references for our most popular options, allowing you to experience the quality and character of different materials before making your final decision.

Can I use different papers for different elements of my stationery suite?

Absolutely. Many couples select different yet complementary papers for various elements— perhaps using cotton stock for the main invitation while selecting coloured paper for enclosure cards or vellum for overlay elements. This creates beautiful textural contrast while maintaining design cohesion.

What printing techniques does Adorn offer for wedding stationery?

Our comprehensive range of premium printing techniques includes:

• Foil Stamping: Genuine metallic foil pressed into paper creating luminous, reflective elements
• Letterpress: Ink pressed deep into paper creating tactile impressions with vintage character
• Embossing: Raised elements that create dimensional elevation without ink or foil
• Debossing: Recessed impressions that create sophisticated depth and shadow
• Digital Printing: Vibrant full-color reproduction perfect for illustrations and photographs
• White Ink Printing: Luminous white elements that stand out on colored and dark papers
• Laser Cutting: Precision-cut intricate patterns and silhouettes with extraordinary detail
• Die-Cutting: Custom-shaped invitations beyond standard rectangular formats
• Gilded/Foil Edging: Metallic finishes applied to card edges for luxury framing
• UV Printing: Specialized printing for acrylic and mirror surfaces with exceptional vibrancy
• Combination Techniques: Multiple methods applied to create unique, layered effects

Each technique creates a distinctive aesthetic and tactile experience, and many can be combined for truly extraordinary results.

How do I decide which presentation style is right for my invitations?

The ideal presentation method depends on several factors: your invitation’s weight and material, the number of enclosure cards, your aesthetic preferences, and practical considerations like postage requirements. Pocket enclosures offer excellent organization for complex suites with multiple cards, while vellum jackets create ethereal elegance for minimalist designs. Hardcover presentations make the strongest luxury statement, while belly bands offer stylish simplicity. Our client services team will help you weigh these considerations alongside budget factors to find your perfect presentation solution.

Can presentation elements incorporate my wedding colors or motifs?

Absolutely. All presentation components can be customized to integrate seamlessly with your overall stationery design. From colored pockets that complement your palette to laser-cut patterns that echo your invitation motifs, from foil-stamped monograms on belly bands to custom-printed vellum overlays, we ensure every element works together to create a cohesive visual story. This thoughtful coordination transforms separate stationery pieces into a unified presentation that perfectly represents your celebration.

How do different presentation options affect postage costs?

The weight, dimensions, and rigidity of your complete invitation package directly impact postage requirements. While simple belly bands add minimal weight, more substantial options like hardcover encasements or boxed presentations may require additional postage. Our client services team will discuss these practical considerations during consultation, helping you balance aesthetic desires with postal regulations. For particularly substantial presentations, we can provide guidance on weight thresholds and dimensional restrictions to avoid unexpected postage surprises.

Can you create custom presentation solutions beyond your standard offerings?

Yes, our approach to presentation is as bespoke as our invitations themselves. If you envision a presentation method not included in our standard collection—perhaps a custom-shaped gatefold, a multi-layered reveal, or an innovative opening mechanism—our designers will collaborate with you to bring it to life. These custom solutions are priced based on materials, complexity, and production requirements, with prototypes created to ensure perfect functionality before full production.

What elements can be customised in your designs?

Customisation options vary by design due to different printing techniques and materials. Each product page details the specific elements that can be personalised. Generally, aspects such as wording, typography, layout, colour schemes, and certain design elements can be modified to suit your preferences. For specific questions about a particular design, please contact our design team.

Can I purchase components separately?

Yes, we offer the flexibility to purchase individual components—such as pockets, laser-cut wraps, or blank invitation cards—separately. This option is popular for couples planning DIY elements or requiring specific components to complement existing stationery. Please contact our client services team for pricing on individual components.

Can you create custom specialty elements like laser cuts, foil stamping, or embossing?

Absolutely. Our extensive production capabilities include custom laser cutting, die-cutting, foil stamping, embossing, letterpress, and numerous other specialty techniques. For bespoke elements, please contact our design team for a quotation based on your specific requirements.

Can you create invitations with different sets of wording?

Yes, we can create multiple versions of your invitation with different wording—perfect for accommodating various guest groups or multiple languages. Each additional wording set incurs a setup fee to cover the creation of additional printing plates and design time. Your designer will guide you through this process to ensure all versions maintain cohesive design integrity.

Can you print in languages other than English?

Yes, we can accommodate any language, including those with special characters or non-Latin alphabets. When providing text in other languages, please ensure it has been carefully proofread by a fluent speaker, as our team may not be able to verify grammar or spelling in all languages.

Can invitations be printed double-sided?

Yes, though availability depends on the specific design and printing technique. Double-sided printing is particularly effective for information-heavy invitations or bilingual text. Additional costs apply based on the printing methods involved. Your designer can advise on the best approach for your specific requirements.

Can you incorporate maps or custom illustrations?

Absolutely. We offer map illustration services if you don’t have a suitable high-resolution image. Our in-house illustrators can create custom maps, venue illustrations, portraits, crests, or any other bespoke artwork to enhance your stationery. These custom illustrations incur additional fees based on complexity and can be repurposed across various stationery items.

Can you print guest names directly on invitations?

Yes, though this service is available only on select invitation styles due to printing technique limitations. Guest name printing is available with digital printing methods, which may require adjustment if your invitation uses specialty techniques like foil stamping or letterpress. An additional setup fee applies for this service to cover the creation of multiple print files.

Can you address envelopes?

Yes, we offer guest address printing on envelopes in various typography styles to complement your invitation design. Simply provide your guest list in our template format, which can be uploaded during ordering or sent later to your designer. This service creates a cohesive presentation from envelope to invitation while saving you considerable time.

How does your design process work?

Unlike template-based systems, every Adorn design is individually created by professional designers. Our specialists personally craft each proof, carefully arranging your wording in your selected typography and style while ensuring optimal layout for your chosen printing technique. This bespoke approach ensures exceptional quality and allows for unlimited customisation possibilities.

Where can I view my digital proofs?

After logging into your account on our website, navigate to your order dashboard where you’ll find the option to view your proofs alongside your order details. This secure system allows you to review designs, request changes, and ultimately approve your final artwork.

Can I request changes to my digital proofs?

Absolutely. To request revisions, simply add your instructions in the comments section beneath each proof and click submit. For clarity and efficiency, we recommend submitting all desired changes for each round simultaneously rather than individually. Your dedicated designer will implement these changes and notify you when updated proofs are available for review.

How long will it take to receive revised proofs?

Each round of revisions typically takes 1-2 business days to complete. To streamline this process and reduce overall timeline, we encourage providing comprehensive feedback with each revision request rather than submitting changes incrementally.

How do I approve my final design?

Before approving, we strongly recommend reviewing all text for accuracy—including dates, names, spellings, and punctuation. Having someone else review your proof often helps catch overlooked details. Once you’re completely satisfied, simply click the Approve button at the bottom of your proofing page. Please note that once approved, no further changes can be made as production will commence immediately.

Can changes be made after I’ve approved my proofs?

Unfortunately, changes cannot be implemented once your design has been approved for production. The approval step initiates our production process, including the creation of custom printing plates for techniques like foil stamping and letterpress. This is why we encourage thorough review before submission and offer unlimited revisions during the proofing stage.

What are your production timeframes?

Production times vary depending on your chosen printing technique. Digitally printed invitations typically require 10-12 business days, while more complex methods requiring custom plates—such as foil stamping, letterpress, and embossing—generally take 14-18 business days. These estimates begin from the day you approve your final proof, not from initial order placement.

Can you accommodate specific deadlines?

While we cannot guarantee specific delivery dates due to the artisanal nature of our production processes, we make every effort to work within your timeline. We pride ourselves on having some of the fastest production times in the luxury invitation industry, but recommend allowing ample time in your planning process to avoid unnecessary pressure.

Do you offer expedited services?

Yes, we offer priority services for both design and production phases. Our priority design service places your project at the front of our design queue, including expedited revisions. This can significantly reduce the pre-production timeline. For urgent orders, please contact our client services team directly to discuss available options and associated fees based on your specific requirements and current production schedules.

Do you have any faster options available?

Our innovative semi-custom collection offers significantly faster production times while maintaining premium quality. These designs feature pre-applied specialty finishes onto which we overprint your personalised details, reducing both production time and cost without compromising on luxury impact. For couples with particularly tight timelines, this collection offers an excellent solution.

How will my invitations arrive?

Your invitations will arrive fully assembled but not inserted into envelopes. Each package includes all ordered items—invitations, enclosure cards, envelopes, and any additional embellishments—printed with your approved designs. This allows you to review everything before final assembly and distribution.

What shipping options are available?

For standard UK deliveries, we offer a flat-rate shipping fee of £12. Orders are dispatched via Royal Mail tracked service with estimated delivery times of 2-5 business days. For international shipping or expedited delivery options, please contact our client services team for a quotation based on your specific requirements.

Do you offer international shipping?

Yes, we ship worldwide. International shipping costs vary based on destination and package weight. Please contact our client services team for a precise quotation. Please note that any applicable customs duties or import taxes are the responsibility of the recipient.

How are invitations packaged for shipping?

We take exceptional care in packaging your precious stationery to ensure it arrives in perfect condition. All invitations are wrapped in acid-free tissue paper, placed in protective rigid packaging, and shipped in sturdy outer boxes specifically designed to prevent bending or damage during transit.

What payment methods do you accept?

We accept all major credit and debit cards and PayPal.

Is my payment information secure?

Absolutely. We utilise industry-leading encryption and secure payment processors to ensure your financial information remains completely protected. Our systems comply with all current security standards for online transactions.

Can I cancel my order?

Orders may be cancelled before we begin the design process with full refund. If cancellation occurs after we’ve created your initial digital proofs, a design fee of £50 will be retained to cover the work already completed, with the balance refunded to your original payment method.

What is your refund policy?

Adorn stands behind the quality of our products with our unconditional quality guarantee. If your invitations arrive with any production defects—such as printing errors, assembly issues, or discrepancies from your approved proof—we will promptly provide replacements at our expense or issue a refund. Please notify us within 48 hours of receipt with photographs of any concerns.

What about colour variations?

Due to the nature of printing processes and differences between screen and printed colour representation, slight variations in colour may occur. An acceptable variation in shade, tone, and opacity of up to 20% is considered standard in the printing industry. For colour-critical orders, we recommend requesting a printed proof for an additional fee before full production.

What wedding day stationery items do you offer?

We provide a complete range of ceremony and reception stationery, including:

• Order of service/ceremony programs
• Menu cards and food station signs
• Place cards and escort cards
• Table numbers and names
• Bar menus and cocktail signs
• Thank you cards

When should I order my wedding day stationery?

We recommend placing your day-of stationery order 8-12 weeks before your celebration. This allows ample time for design, proofing, production, and delivery while accommodating last-minute guest list changes and detail finalizations. For complex or extensive suites, earlier ordering is advisable.

Can my day-of stationery match my invitations?

Yes, creating a cohesive visual journey from invitations through to thank you cards is one of our specialties. Your designer will ensure consistent use of typography, motifs, colours, and printing techniques across all stationery elements while adapting the design to suit each item’s specific purpose and format.

Do you offer on-site stationery setup services?

While we don’t provide physical setup services, we can connect you with recommended styling professionals in your area who can ensure your stationery is beautifully displayed. We provide detailed guidance notes for your planner or stylist to ensure proper handling and presentation of specialty items.

What options do you offer for thank you cards?

We create beautifully coordinated thank you cards that complement your invitation suite, maintaining consistent design elements, typography, and print techniques. Many couples choose to incorporate motifs from their invitations while making subtle updates to reflect that the celebration has taken place. For a unified stationery journey, we recommend ordering your thank you cards alongside your main invitation suite to ensure perfect material and printing consistency, though they can also be ordered later with complementary design elements.

When should we order our thank you cards?

For optimal convenience and design consistency, we recommend ordering thank you cards at the same time as your invitations. This ensures identical paper stocks, printing techniques, and design elements are available. However, we understand this isn’t always possible with wedding planning priorities. If ordering after your wedding, we recommend allowing 3-4 weeks for design, production and delivery—keeping in mind that etiquette suggests sending thank you cards within three months of your celebration.

Can we include a wedding photo in our thank you cards?

Absolutely. Many couples choose to incorporate a favorite wedding image into their thank you design. We offer several elegant approaches, from full photo cards with typography overlay to more subtle integrations where photographs are paired with design elements from your invitation suite. If you’re planning photo thank you cards, we recommend discussing this with your photographer to ensure they capture images specifically suited for this purpose, perhaps during your portrait session.

Do you offer any services to help manage the thank you card process?

While we don’t provide guest tracking services, we can print recipient addresses on your envelopes using the same elegant typography as your invitations, creating a sophisticated finishing touch while saving you considerable time during an often-busy post-wedding period. For couples who maintained their guest list spreadsheet from invitation addressing, we can seamlessly transfer this information to your thank you cards, ensuring consistent presentation throughout your stationery journey.

What are some thoughtful alternatives to traditional thank you cards?

Beyond traditional flat cards, we offer several memorable alternatives that make a special impression. Consider custom-designed postcards featuring wedding images, miniature versions of your invitation suite reimagined as thank you notes, or even small booklets incorporating multiple wedding photos alongside your message of appreciation. For intimate weddings, some couples commission completely bespoke thank you creations with personalized messages for each guest—a truly remarkable gesture that leaves a lasting impression.

Do you create stationery for corporate events?

Yes, we extend our expertise in luxury printing techniques to create distinctive corporate event stationery. From elegant galas and awards ceremonies to product launches and milestone celebrations, we apply the same meticulous attention to detail as our wedding collections. Our corporate offerings include sophisticated invitations, response cards, program booklets, place cards, and menu designs—all crafted to reflect your brand’s visual identity while elevating the event experience with premium materials and printing techniques.

Can you design invitations for social events beyond weddings?

Absolutely. We create exceptional stationery for all of life’s significant celebrations—from milestone birthdays and anniversaries to engagement parties, christenings, and private dinners. These occasions deserve announcements that reflect their importance, and our design team applies the same creative expertise and printing craftsmanship that distinguishes our wedding collections. Whether you desire subtle elegance or dramatic luxury, we’ll create stationery that sets the perfect tone for your special occasion.

What business stationery items do you offer?

Our business stationery services include bespoke business cards, correspondence cards, letterheads, notecards, and appointment cards—focusing on smaller format items rather than large-scale materials like presentation folders or signage. We specialize in elevating these essential business touch points through our premium printing techniques such as foil stamping, letterpress, embossing, and edge painting. These distinctive details create memorable first impressions that distinguish your brand through tangible luxury that digital communications simply cannot replicate.

How does the process work for specialty projects?

The process mirrors our bespoke wedding stationery approach, beginning with a consultation to understand your specific needs, aesthetic preferences, and practical requirements. For corporate clients, we discuss brand guidelines and visual identity to ensure perfect alignment, while for personal projects, we explore your style preferences and the event’s character. Following consultation, we create custom designs, provide digital proofs for review and refinement, and handle production with the same exceptional attention to detail that defines all our work.

Can you work with our existing branding or design guidelines?

Yes, we excel at translating established brand identities into exceptional printed materials. Our designers respect and meticulously follow your brand guidelines while suggesting appropriate applications of our specialty printing techniques to enhance your visual identity. For companies with strict brand standards, we can work directly with your marketing department or design team to ensure perfect alignment while introducing the distinctive tactile quality that only premium printing methods can achieve.